Refund Policy

A refund may be issued after a returned product has been received and inspected and the return has been approved.

Refunds are applicable only to eligible returns, such as defective, damaged, incorrect, or missing products.

Approved refunds will be processed within 5–7 business days after the returned product has been inspected and the refund has been approved.

Refunds will be issued via bank transfer to the bank account provided by the customer.

Please ensure that the correct bank details are provided, including Account Number, IFSC, and Account Holder Name.

Shipping charges paid at the time of placing the order, if any, are non-refundable.

Only the eligible product value will be refunded.

Return shipping charges will be handled according to the Return Policy.

PuJoy Fashion is not responsible for delays caused by banks or other financial institutions after the refund has been processed.

Customers are responsible for providing accurate bank account details. Delays caused by incorrect or incomplete bank information may require additional processing time.