Terms and Conditions

These Terms and Conditions govern your use of our website and services. By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or legal guardian.

We reserve the right to update or modify these terms at any time without prior notice.

To purchase products, you may be required to register on our website. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your account.

All products listed are subject to availability.

We reserve the right to limit quantities or discontinue products without notice.

Prices are subject to change without prior notice.

We strive to display product colors accurately; however, slight variations may occur due to screen settings and lighting.

Once you place an order, you will receive a confirmation.

We reserve the right to cancel or refuse any order due to product unavailability, errors in pricing or product details, or suspicious or fraudulent activity.

Payments must be made through the available online payment methods.

Orders will be processed only after successful payment confirmation.

In case of payment failure, the order will not be confirmed.

Delivery timelines are estimates and may vary due to courier or external factors.

We are not liable for delays caused by logistics partners.

Risk of loss or damage passes to the customer upon delivery.

Return or exchange requests must be raised within 3 days of delivery.

Returns and exchanges are accepted only in the following cases:

• The product is defective or damaged.
• The wrong product was delivered.
• The product does not match the description provided on our website.
• Items are missing from the delivered order.

Returns or exchanges are not accepted for size or fit issues, change of mind, or personal preferences.

All requests are subject to the eligibility conditions, inspection requirements, and procedures outlined in our Return Policy.

Products sold on this website are intended for personal use only and not for resale or commercial purposes.

Orders can be canceled before dispatch.

Once shipped, cancellation is not allowed.

All content on this website including images, text, logos, and designs are the property of PuJoy Fashion and are protected by applicable laws. Unauthorized use is strictly prohibited.

PuJoy Fashion shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

You agree to indemnify and hold harmless PuJoy Fashion from any claims, damages, or expenses arising from your use of the website or violation of these terms.

These terms shall be governed by and interpreted in accordance with the laws of India.

All disputes are subject to the jurisdiction of courts in Kolkata, West Bengal.

For any queries regarding these Terms and Conditions, please contact us at:

Product colors may slightly vary due to lighting and display settings.

Handloom and handcrafted products may have slight irregularities, which are natural and not considered defects.